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Housing & Construction Authority: Housing benefits and rental matters

What does it mean if my application for housing benefits has been put on hold?

Applications can be put on hold for different reasons.
When an application has been processed the applicant will receive an email notifying him a letter has been sent to his Digital mailbox My pages island.is.
This letter will inform the applicant that his application has been put on hold and the reason why.

It is important to monitor our communications and respond within 15 days, otherwise the application may be rejected.

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Housing & Construction Authority

Contact us

Email: hms@hms.is

Tel: 440 6400

Service hours

Monday to Thursday
8:30 to 15:30

Friday
9:00 to 14:00

Address

Borgartúni 21, 105 Reykjavík

Ártorgi 1, 550 Sauðárkróki

Hafnarstræti 107, 600 Akureyri

ID number: 581219-1480