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Directorate of Immigration: International protection

How do I request assistance with voluntary repatriation?

You can apply for voluntary return assistance by filling out a form and sending it via e-mail to return@utl.is.

Our return team will review your request to determine your eligibility for assistance. If you are found to be eligible, you will be invited for an interview to discuss your return options. If, for any reason, you are not eligible for voluntary return assistance, we will provide you with an explanation by e-mail.

Please note that a request for voluntary return assistance must be submitted before the expiry of the deadline for voluntary return, specified in the authorities decision.

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Directorate of Immigration

Service center

Office hours are 9 - 14 Monday through Friday Service center is open Mon - Thu: 9 - 14 & Fri 9 - 12

Dalvegur 18, 201 Kópavogi (see map)

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Contact us

Sími +354 444 0900