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Repeat prescriptions

Repeat prescriptions can be renewed

  • electronically through Heilsuvera

  • or by calling HSN clinics.

Note the following:

  • Prescription renewals by phone only apply to SFr drugs.

  • All regular users of medicinal products should visit the clinic for medical supervision at least annually.

  • It is important for patients to remain on their medication and therefore it is best to have the medication renewed at least a week before the last dose is complete.

  • It can take up to 3 weekdays to get a renewal.

Controlled drugs

  • Narcotic analgesics and other controlled substances may only be renewed for one month at a time. For this, a checkup of at least once per month is required. The aim will be to reduce this drug use as much as possible.

  • For sedation or hypnosis, the renewal is only for one month at a time, and not more than three times. If further treatment is needed, it is necessary to see a doctor.