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Websites of government agencies

The government agency websites are subsites of Island.is. They are tailored to user needs and aim to provide information regarding a goverment agency's services.

Table of contents

They are for government agencies that want to help their users directly access the content. The agencies also enjoy the advantages of sharing tools, such as the Island design system, content strategy, and the operational support of Island.is.

The websites use the design system to provide a uniform user experience. That includes users accessing the website both via desktop browser and a mobile browser, as well as those who use screen readers or text to speech software.

In addition to the design system, the Island.is content strategy supports clear presentation of services provided by the government agency. The content of all government agency websites is accessible to all users of Island.is via its search and navigation. This contributes to the objective that users do not have to navigate between the websites of different government agencies, but rather find what they are searching for quickly and easily at any given time.

Content Strategy

The purpose of the content strategy is to ensure that everyone involved in creating content for Island.is has the same goal to maximise the quality of content for users. This will simplify the lives of both users and employees of the government agency responsible for providing the service.

A good information website must fulfil three conditions:

  • The information must be on the website

  • People need to find it

  • People need to understand it

The Content strategy for Island.is - Straight to the point

Design system

The Island.is design system makes it easier for us to quickly launch new services, and greatly simplifies the operation and maintenance of digital public services. The system is open to anyone who wants to view it.

Benefits for government agencies

  • Ability to focus on the agency's defined role

  • Access to a website where content and accessibility is of high quality

  • No need for costly regular updates and operational reviews of a back-end system

  • Language support

  • Retain ownership of content and services

  • Chatbot that increases service and reduces the number of inquiries

  • A service site that increases service and reduces the number of inquiries

  • Practical advantages of having access to the modern back-end and web management systems at Island.is.

What does an agency have to do?

  • Submit an application for collaboration to Digital Iceland with information regarding a technical contact

  • Nominate a website manager

  • Review your own content according to the Island.is content strategy

  • Deliver user-friendly content in Icelandic and English

What is the role of Digital Iceland?

  • Supports the government agency regarding structure and content creation

  • Supports front-end design and installation

  • Provides web management system operation and maintenance

  • Operating the website in a modern hosting environment

Technical information

  • Hosted by Island.is AWS

  • Publishing management and development and testing environment at Island.is

  • Content management in Contentful CMS

  • Uptime and response to deviations according to Island.is processes.

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