NHO24: Public use of artificial intelligence

Innovation in the Public Sector 2024 (NHO24)

Digital municipalities in collaboration with the Government Offices will hold a joint spring conference on public innovation.

Date: 15 May (holiday event) Place: Hilton Reykjavik Nordica Subject: Government x Artificial Intelligence Record:

This event is part of Iceland Innovation Week

Event for public buyers who intend to go further with artificial intelligence

The purpose of NHO24 is to inspire public purchasing firms and encourage the systematic use of AI solutions to promote public service.

The building opens 8:30. The program starts 9:10.

Programme for the afternoon: Public use of artificial intelligence

Jóhanna Vigdís Guðmundsdóttir

Business Development, Sales and Marketing Manager Defend Iceland Director of Meetings

Áslaug Arna Sigurbjörnsdóttir

Opening Address by the Minister of Universities, Industry and Innovation

Áslaug Arna Sigurbjörnsdóttir has served as Minister of Universities, Industry and Innovation since November 2021. Áslaug is a strong advocate for technological development and innovation in Iceland and has worked on the development of an action plan in artificial intelligence as well as other policies related to government data architecture. In her opening address, she will discuss the importance of these factors and how they can contribute to improved service and increased efficiency in the administration.

Niall McDonagh

Google Director Public Sector Google Cloud EMEA

Niall McDonagh is the Director of Public Sector at Google Cloud EMEA. Prior to joining Google, Niall worked for over sixteen years at Microsoft, where he oversaw cloud solutions for the public sector, with a particular focus on healthcare and education. He has a deep knowledge and understanding of the importance of artificial intelligence for transformation and innovation in public services, which will be the focus of his talks at the conference.

Oliver Desquesses

Microsoft GM Public Sector, Western Europe

Oliver Desquesses is a senior manager for the public sector at Microsoft in western Europe. Prior to joining Microsoft, Oliver served as head of the public sector for EMEA at Google Cloud, where he led the growth strategy for cloud solutions in the health and education sectors. He has also overseen the public sector in southern Europe, the Middle East and Benelux countries for Google. Oliver will focus on how integration of AI with cloud solutions can make significant progress in the service of the public.

Fredric Wall

Nvidia Senior Director for Enterprise AI in EMEA

Fredric Wall is Senior Director of Enterprise AI for the EMEA region at NVIDIA, where he leads the business development of the company. Prior to his current role, Fredric was Sales Manager for South-EMEA, where he worked with regional teams for innovation, knowledge and integration into large markets, and also managed corporate solutions in the Nordic countries and Benelux countries. Fredric will focus on building a "computed" infrastructure to support the deployment of AI solutions. He will also provide insight into how institutions can use advanced computing and data centres to drive improvements and efficiency in public services.

Platforms

• Heida Björg Hilmisdóttir (Chair of the Association of Local Authorities)

• Lilja Dögg Jónsdóttir (Director of Public Affairs)

• Niall McDonagh (Director Public Sector Google Cloud EMEA)

• Oliver Desquesses (Microsoft GM Public Sector, Western Europe)

• Fredric Wall (Nvidia Senior Director for Enterprise AI in EMEA)

Coffee break at 10:50

Linda Heimisdóttir

Centre | OpenAI Director Centre at OpenAI

Linda is a pioneer in Iceland in the development and use of artificial intelligence and will discuss the opportunities that artificial intelligence offers in the public interest.

Benedikt Geir Jóhannesson

Tax Directorate of Data Sciences

Benedikt has worked to introduce artificial intelligence into the tax system to improve justice and efficiency, and he will discuss the use of such technology in public administration.

Gunnar Haukur Stefánsson

National Commissioner of the Icelandic Police Head of Software Development

Gunnar Haukur is a leader in the use of artificial intelligence in security and he will explain the importance of the technology in law enforcement and especially in a new app that has been developing at the company.

Adeline Tracz | Sigurður Þórarinsson

Landspítali National University Hospital Leader of Transformation and Innovation | Director of Innovation and Technology

Adeline and Sigurður have used artificial intelligence and innovation on a wide scale at LSH to restructure healthcare, improve quality of care and maximize efficiency of operations.

Sverrir Geirdal | Dr. Prof. Morris Riedel

European Digital Innovation Hub & National competence center for HPC & AI Directors

Sverrir and Dr. Morris share how the projects they lead can help Icelandic society to use advanced technology and artificial intelligence for the benefit of all of us.

Lunch and networking at 12:15

Programme after lunch: Digital municipalities

Opening

Heida Björg Hilmisdóttir Chairperson of the Association of Local Authorities of Iceland

Digital municipalities - one unit working in tandem

Jóhanna Ýr Jóhannsdóttir Chairperson of the Digital Council of Local Authorities

Fjóla María Ágústsdóttir Leader of Digital Municipalities

The cooperation between Icelandic municipalities in digital transformation has been formal since 2020 and led by the Association of Icelandic Municipalities. The main focus has been on increasing digital competence, user-friendly services to residents, modern technical infrastructure and cooperation with the state.

The municipalities have worked closely together and shared their knowledge and solutions. The municipalities have also set a policy in the cooperation and in cooperation with the state on harmonized digital services and the utilization of service solutions on Ísland.is.

Digital Iceland and cooperation with local authorities

Birna Íris Jónsdóttir Director of Digital Iceland

Application system on Ísland.is and central reception of applications

Valdís Eyjólfsdóttir Project Manager at Akraneskaupstaður

Harpa Sólbjört Másdóttir Information Manager at Akraneskaupstaður

Björgvin Sigurðsson Project and Product Manager for Digital Municipalities

Digital building permits

Baldur Kristjánsson Kolibri

Auður Ævarr Sveinsdóttir Project Manager Housing and Construction Authority

Digital building permits are a new user interface for application for building permits and their processing and are intended to coordinate procedures across municipalities. The project promotes efficient and transparent administration and improves the quality of construction, safety, monitoring and traceability. The project is coordinated with the municipal action plan on digital transformation.

Innovation within a municipality

Sif Sturludóttir Digital Leader of Mosfellsbær

The Digital Group has led the digital transformation in Mosfellsbær in the past year. The Group sees the glass always batting and respects people and projects. The Group flourishes in innovation and change.

In the first year a number of digital projects were implemented, as well as changing the procedures and getting people to use the technology.

Artificial intelligence solutions for digital municipalities

Hrund Valgeirsdóttir Project Manager for Digital Municipalities

A digital transformation team at the Icelandic Municipalities Association has led the implementation of two artificial intelligence solutions for municipalities that both use the ChatGPT technology. One solution for the municipalities that can be used by residents and the other solution for the relationship that can be used by municipal staff.

Coffee break at 14:40

Digital libraries

Ingimar Þór Friðriksson Head of IT department Kópavogur

A new solution for libraries will be introduced whereby loan recipients can pay daily fines through a special payment portal, purchase library cards and download electronic cards themselves, without the involvement of library employees. It is a project that Kópavogur has led in cooperation with the National Library System and with the involvement of other interested municipalities.

The payment portal is already available on the website of Kópavogur library and is also installed with increased functionality on the library’s touch screens. The process of the project and the next steps will be discussed. The way other libraries in Iceland can implement the solution in a simple and efficient way will be introduced.

Microsoft 365 injection

Birgir Lúðvíksson Digital Leader at Reykjavík City Council

The focus will be on how the City of Reykjavík uses Power Automate in various projects, large and small. An insight into the technical design and flow of the process of selected projects will be given.

End of NHO24

Þórdís Sveinsdóttir Director of Development at the Association of Local Authorities

Artificial Intelligence Practical Technological Innovation

Cocktail and networking at 16:00

• Limited capacity

• Price per Nordica (food and drink included): ISK 8,900.

• Price in rush: 2,900 ISK

NHO23

Public innovation day 2023 (NHO23) is the Innovation Forum season finale. This years' theme is "innovation in public savings". Startups and other innovative businesses will be the starts of the day on May 23rd from 9-13.

Watch NHO23 live

A platform for challenges and solutions

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