Processing time for applications
Transfer health insurance when moving between countries
4-6 weeks. The processing time can be up to 6 months if you move between EEA countries.
S1 Certificate
4-6 weeks.
Tourists - reimbursement of foreign medical expenses
8-12 weeks.
Reimbursement of foreign dental expenses
12-16 weeks.
European Health Insurance Card and Insurance Statement
10-14 working days for the card, but the insurance declaration is received immediately in the Digital Mailbox.
Consent for medical treatment abroad
6-8 weeks.
Approval of per diem payments for subsistence costs of medical treatment abroad
6-8 weeks.
During the summer, the processing time can be extended up to 8-12 weeks.
Processing time of travel expense certificates
8-12 weeks.
Support and treatment equipment
4 weeks.
Disposable aids
2 weeks.
Sitting Position Counseling
2 weeks.
Technical aids
6 - 8 weeks.
Application for a medicine certificate
1-3 weeks.
Reimbursement of medicine costs
4-6 weeks.
Reimbursement for high medical, pharmaceutical and training costs
4-6 weeks.
Reimbursement for bills that go up towards an individual's payment participation
2-6 weeks.
Reimbursement to health insured persons who have paid for specialist services in full
2-6 weeks.
Application for Health Insurance's participation in plastic surgery
2-6 weeks.
Application processing time
1 week.
Reimbursement of invoices
1 week.
Request Training
7-10 business days.
Application for sickness benefits
4-6 weeks.
The wait for a decision on liability is usually 12 - 18 months from the time the data collection is completed. Particularly large-scale cases could take longer.
The wait for an assessment of disability is usually 12 – 18 months from the decision on liability. The evaluation cannot be performed until the patient is stable and no further improvement is expected.
Reimbursement of medical expenses due to a compensable accident is up to 8 weeks.
The decision on liability for compensation in connection with an application for compensation from accident insurance is on average 8 weeks from the date of receipt of all necessary documents
Reimbursement of domestic invoices is 7-10 business days.
Processing of domestic applications is 6-8 weeks.
Processing of foreign dental expenses is 12-16 weeks.
Processing of dental work abroad subject to application is 2-4 weeks.
If you cannot find the information you need, you can send an inquiry to Health Insurance
