Please note that the return of assistive devices is in a different building than the reception. See details below.  

Chatbots and queries 

Open for chat with a representative: Same opening hours as the service center phone.

Please note that it is always possible to send inquiries, but they are answered during general opening hours. 

• Answers to many queries can be availed with the help of a chatbot. Click on the blue "Hi, can I help?" button below on the right side to open the chatbot.  

• You can find answers to frequently asked questions on this page. 

• If you can't find an answer to your question, you can send in an inquiry. 

General services 

Address: Vínlandsleið 16, 113 Reykjavík (see on map) 

Opening hours:  
Monday – Thursday: 10:00 – 15:00Friday: Closed 

Return of assistive devices 

Address: Vínlandsleið 6-8, 113 Reykjavík (see on map) 

Opening hours:  
Monday – Thursday: 10:00 – 15:00Friday: 08:00 – 13:00 

Service Centre Phone 

Phone: 515-0000 

Opening hours:  
Monday – Thursday: 10:00 – 15:00Friday: 10:00 – 13:00