Login with a mandate

If someone has granted you a mandate, you will receive information about the scope of the mandate in an information email from Ísland.is. You can then handle those matters on behalf of the person.

It's easy to activate the mandate:

An individual who receives a mandate can also delete it on My Pages.

Login on behalf of children

Parents automatically have a mandate for their children until they are 18 years of age. Parents and other legal guardians can log in to My Pages on behalf of their children, regardless of residence.

The system retrieves information about custody relationships from Registers Iceland. If you don't see the child's name where a custody relationship exists, you need to contact Registers Iceland.

Granting a mandate on paper

Individuals who do not have an electronic ID can register an agent to handle matters on their behalf by submitting an application to Ísland.is. The person who receives the mandate can then log in to the their My Pages and perform the actions covered by the mandate.

• This mandate only provides access to digital services of public entities that have connected to the Authorisation system of Ísland.is, but not to other services or systems. An overview of entities that have connected to the system can be found under the Access Control button on My Pages.

Only individuals can grant mandates to other individuals on paper; this application is not intended for companies.

The application process consists of a few simple steps:

The mandate can always be revoked through Access Control on My Pages of Ísland.is or in person at District Commissioners' offices throughout the country.

Mandate for a personal representative

Adults who, due to disability, have difficulty protecting their interests have the right to choose a personal representative to assist them. District Commissioners manage agreements between individuals and personal advocates, and applications for such agreements are submitted through the District Commissioners' website.

A personal representative can, for example, log in to My Pages on Ísland.is on behalf of those they assist if the agreement specifies those rights.

District Commissioners provide further information about the role of personal representatives and the revocation of such authorisation.