9th November 2026

The estimated processing time is 9–11 months.

Due to high number of cases awaiting processing by the Complaints Board.

20th July 2026

Telephone service will be unavailable from July 21st to August 4th due to summer holidays

Telephone service closed

7th January 2026

The Board introduces a new website and web portal

The Complaint Board for goods and services has launched a new website and a new ...