The main tasks of the Welfare Quality and Inspection Authority are to:

• develop quality criteria based on the best possible knowledge of policy areas in the Institute's project area

• granting individual licences and monitoring compliance with the conditions of individual licences

• monitor the quality of services and perform other regulatory tasks

• receiving and processing complaints from service users

• collecting information, keeping records and processing information from those subject to the control of the Agency

• perform other tasks assigned to the Agency as determined by the Minister

• issue licences from the Government Agency for Child Protection and the Quality and Control Agency for Social Services and Child Protection

Supervisory obligations of others

All providers of services subject to the supervision of the Welfare Quality and Inspection Authority shall provide services in accordance with the provisions of the standards of the welfare system.

• active internal control of their activities

The oversight by the Welfare Quality and Inspection Authority does not replace the oversight entrusted to other authorities by law and thus does not relieve other authorities of the filter's obligations to monitor government activities, irrespective of whether the activity is carried out by the authority.

• services run by the government

• services run on the basis of a contract with a third party