In Gothenburg, a procedure has been developed to measure workload in child protection services. The measurement records workload for each employee so that the supervisors get a better overview of the situation in the workplace, and the changes over a certain period of time. The method measures workload, but is not a measure of the quality of work.

Measurement tools and data

• Workload survey (in Icelandic) - PDF

• Workload survey form (in Icelandic) - Excel

• Table for points evaluation (in Icelandic) - Excel

Interesting links

• Booklet on the workplace survey (in Swedish) - PDF

• Article about the workplace survey (in Swedish)

• Information about the workload survey from Jönköping municipality in Sweden - Excel

• Interesting experiment in reducing the case load from the Herning municipality in Denmark - PDF (in Danish)