Here you can find work procedures and rules issued by the National Agency for Children and Families.

Notifications to the child protection agencies

• Reporting requirements for school employees for notifying child protection agencies - PDF (in Icelandic)

• Reporting requirements for health care workers for notifying child protection services - PDF (in Icelandic)

Handling of notifications by the agencies

• Child protection services - flow chart - PDF (in Icelandic)

• Definitions and categorization - PDF (in Icelandic)

  • About definitions and categories - PDF (in Icelandic)

• Notification flow chart - PDF (in Icelandic)

• Work procedures for processing notifications - BOFS - PDF (in Icelandic)

Child protection cases

• Instructions to child protection authorities about access to data - BOFS - PDF (in Icelandic)

• Instructions about conversations between child protection staff and children - PDF (in Icelandic)

• Instructions for child protection services - access to data - PDF (in Icelandic)

• Procedures for emergency measures (according to article 31 of child protection laws)

• Case planning to ensure child security (according to article 33 of child protection laws)

• Procedures for cases involving parents with developmental disabilities - PDF (in Icelandic)
  This file concerns parents with developmental disabilities. The emphasis of child protection laws on short timelines can create pressures on these parents.

Violence against children

• Barnahús work policies

• Investigative processes when parents or guardians are suspected of violence

• Procedures for suspected violence against young children - PDF (in Icelandic)

• Work procedures for child protection service and police - request for medical assessment - PDF (in Icelandic)

• Injuries to young children due to violence - signs, reaction and analysis - PDF (in Icelandic)

Foster care

• Child protection service work procedures for providing foster parents information - PDF (in Icelandic)

• Work procedures for subsidised foster care - PDF (in Icelandic)

• Child protection service benchmarks for foster care or institutionalizing children - PDF (in Icelandic)

  • This file discusses a quality assessment tool to evaluate how well particular aspects of a foster care case are handled by the child protection authorities.

Unaccompanied children

• Guidelines for child protection service employees for cases of unaccompanied children - PDF (in Icelandic)

• Work procedures of the Directorate of Immigration and the National Agency for Children and Families in cases of unaccompanied children - PDF (in Icelandic)

• Work procedures to coordinate action when unaccompanied youths with refugee status reach the age of 18 - PDF (in Icelandic)