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Debt mitigation- remedies to debt problems

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Application process

You fill out an application for assistance due to financial problems.

To apply you must have the following:

  • electronic ID

  • phone number

  • e-mail address

Married couples or cohabiting partners may jointly apply for debt mitigation.

Advice on financial problems

Fill out the form as well as you can. You do not need to fill out all fields.

You need to confirm:

  • contact details, e-mail address and telephone number

  • that you have studied information on data collection

Documents

You do not need to submit any supporting documents with the application.

In consultation with you, the consultant will ask for the necessary data and information.

If you don´t live in Iceland

f you live abroad, you can apply for a debt adjustment arrangement for debts in Iceland, provided that certain conditions are met.

It is not possible to obtain a debt adjustment arrangement for debts abroad.

You will also need to provide information about your financial situation: tax returns and information about income and living costs in the country where you live.

After submitting an application

You will receive:

  • e-mail with confirmation and a confidential number used in communications with the Debtors' Ombudsman by telephone and e-mail.

  • a telephone consultation from a consultant when it is time to process your application and decide on the continuation.

The counsellor does not obtain information and does not contact the claimant or others without his consent.


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Onwards: Application approved