Among the main functions of the Poison Information Center is to provide information about toxic substances and to give advice on response and treatment in cases of poisoning.

Ingestion

• Dilution is recommended after ingestion of corrosive or irritant substances (soaps, cleaning agents, acidic or alkaline substances). Give 1–2 glasses of water or milk if severe symptoms are not present. Never force fluids.

• Seek medical attention immediately if severe symptoms occur, such as pain in the oesophagus or stomach, difficulty swallowing, or breathing difficulties.

• Medications: Dilution may increase toxicity. Do not drink or eat after ingesting medication unless advised by a doctor.

Vomiting

• Do not induce vomiting at home unless instructed by the Poison Information Centre or a doctor.

• Ensure the patient’s position prevents aspiration; avoid lying on the back.

Eyes

• Rinse immediately with comfortably lukewarm water for 15 minutes. If the substance is strong (acid/alkali), rinse for longer.

Inhalation

• Move the person to fresh air and loosen tight clothing.

• Avoid confined spaces with toxic gases unless using proper protective equipment.

Skin Contact

• Rinse with plenty of water and mild soap. Remove contaminated clothing and jewelry.

Examples of Hazardous Substances

• Ingestion: Acids, alkalis, cleaning agents

• Inhalation: Chlorine gas, ammonia, carbon monoxide, hydrogen sulphide, organic solvents

• Skin Contact: Acids, alkalis, irritant cleaning agents

Five Good Tips

It's a good idea to check all rooms in the house and ensure that hazardous substances and medications are stored properly.

Images and explanations of common poison warning labels.

Acute toxicity

Substances that are toxic and can cause harm or be fatal if ingested, inhaled, or after contact with skin.

• Wear protective equipment.

• Avoid ingestion, inhalation, and contact with skin and eyes.

Store in a locked location: Pesticides, methanol, and nicotine refills for e-cigarettes.

Serious health damage

Substances that can cause long-term effects and health damage, harm fertility or an unborn child, be carcinogenic, cause allergies or asthma symptoms, and damage organs.

• Handle with care.

• Avoid ingestion and inhalation.

• Avoid contact with skin and eyes.

Store in a locked location: Turpentine, gasoline, paint thinner, epoxy, and lamp oil.

Corrosive substances

Substances that are corrosive to the skin and cause severe eye damage. Also applies to materials that corrode metals.

• Keep in the original container.

• Avoid ingestion and inhalation.

• Wear protective equipment.

Examples: Drain cleaners, grill cleaners, toilet cleaners, acids, bases, acetic acid, hydrochloric acid, and ammonia.