The Administration of Occupational Safety and Health is committed to providing excellent services to ensure that everyone comes home safely from work. The service will be provided in a cost-effective manner, which will provide results both for participants in the labour market and for the economy as a whole.

The Administration of Occupational Safety and Health offers a wide range of services in keeping with the latest technology of each time and according to the goals of the Administration. The values of the Administration of Occupational Safety and Health are initiative, prevention and professionalism and they are the guiding light of all the service that is provided by the organization. The Administration of Occupational Safety and Health emphasises that employees know what the service policy of the Administration is and have the knowledge and competence to implement it.

Focuses of the Administration of Occupational Safety and Health service policy:

• Extraordinary advice

• Personal and professional communication

• Initiative in services

• Utilising digital services for efficiency and optimum performance

• Targeted disclosure of workplace protection work

• Continuous improvement based on analysis of occupational accidents and service measurements

The service policy is based on the overall policy of the Administration of Occupational Safety and Health and is in accordance with the policy of the government on effective government operations and the law on public finances. Implementation and follow-up of the policy is the responsibility of the Administration of Occupational Safety and Health and is reviewed annually.

Confirmed to the management board on 5 January 2021 and presented to the Board of the Administration of Occupational Safety and Health on 18 January 2021.