At the end of 2023, a service survey was conducted by Maskína for the Icelandic Health Insurance (SÍ) on the service of health care centres in rural areas. The survey was conducted between 17 October 2023 and 5 January 2024. Maskína received information from SÍ on individuals who had visited health care centres in rural areas in 2023 and took a random sample from that group. These individuals were sent a link to the survey through the Rights portal of SÍ.