Paying import charges on shipments to Iceland
When you order goods from abroad, you must pay import charges before the shipment or package is delivered to you.
In some cases, you also need to pay service fees to the carrier and customs broker.
Where is my package?
When you order online, you receive a tracking number by email. You can use this number to track the location of your shipment. Packages and shipments are never sent to Iceland Revenue and Customs.
Contact the carrier for information about the status and location of your package.
The process
The package is sent
The sender registers the shipment and assigns a tracking number. This number is used to track the location of the package.The package arrives in Iceland
The carrier submits a customs declaration with information about the goods. Customs authorities calculate import charges, such as customs duties, excise duty and VAT, based on the classification of the goods.Pay import charges
If import charges were included in the price at the time of purchase, they must be paid before the package is delivered.You receive the package
The carrier delivers the package to you or you collect it.
You are responsible for ensuring that all information in the customs declaration is correct. Incomplete or incorrect information may cause delays.
Duty-free shipments
If information is missing
The carrier or customs broker is responsible for collecting and submitting the required documents. They will contact you if additional information is needed.
Documents that may be required
Customs declaration
Commercial invoice
Bill of lading or transport document
Invoice for transport costs
Permits or certificates, if applicable
EUR.1 movement certificate, if applicable
Service provider
Skatturinn - Iceland Revenue and Customs