Video Remote Interpreting is the interpretation of phone calls between ÍTM and Icelandic speakers. The video call also includes an interpreter who is a neutral mediator of the conversation.
The service is available from 10 a.m. to 3 p.m. Monday through Thursday, and from 10 a.m. to noon on Fridays. No advance booking is required.
In case of emergency, call the 112 emergency hotline, which will send an requests to an interpreter.
When calling institutions operated by the state or municipalities, video interpreting is provided for a fee, and an invoice for the service is sent to the respective institution after the call. When calling private individuals, the interpretation is paid for by the Communication Center, using funds that are allowed to be used for free interpreting in daily life.
How to order
Opens the program
Chooses to order an interpreter
Waiting in line
Contact an interpreter and ask for the assistance you are seeking
The interpreter contacts the body, institution or organization that the person requests
Interpretation of the conversation begins
You can register via the app and also the app is available in and.
Service provider
The Communication Center for the Deaf and Hard of Hearing