HSA ranks 17th among institutions with 90 or more employees with an overall score of 4.05 points. This is the third year in a row that the HSA has increased its grade, with the highest scoring factors in the survey being equality, morale, flexibility at work and the image of the organisation. These findings are welcomed by the East Iceland Healthcare Authority, which has a large human resources and many of its staff with decades of experience. The results will be reviewed and used to continue to do better.