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The Ísland.is App

12th March 2025

Is your company an expert in AI Chatbots?

The Financial Management Authority, on behalf of Digital Iceland, is seeking participation in a market consultation (RFI) regarding chatbots utilizing artificial intelligence solutions.

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Digital Iceland is working diligently to digitize Iceland, positioning the country among the global leaders in digital services. Digital Iceland operates Ísland.is, the official website of the Icelandic government, which serves as a central hub for essential information about public services. Currently, 52 government agencies have migrated their websites to this platform, with the number expected to reach 75 by the end of 2025.

The purpose of this market survey is to explore AI-driven solutions that can assist these agencies in serving their users through chatbots and potentially automated email responses.

In order to prepare the intended purchasing, the Buyer is seeking information and/or advice from the market.

Financial Management Authority, operates under the auspices of the Ministry of Finance and Economic Affairs.

The role of the Financial Management Authority is to handle procurement of supplies and services in domestic and foreign markets for state institutions and state corporations.

Further information can be found on the official tender website, Útboð.is

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