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The Ísland.is App

Directorate of Immigration: Application status, return of documents and processing fee

Can I get a receipt for payment?

If you apply electronically, the receipt immediately appears on the payer ID number (kennitala) on my pages on island.is.

If payment has been transferred, a receipt will appear in the same place, but it may take several days for the receipt to appear.

If you do not have an Icelandic ID (kennitala), you must contact us through the form of the request form found at the bottom of this page.

Can't find what you are looking for?

How can we help?

Directorate of Immigration

Service center

Office hours are 9 - 14 Monday through Friday Service center is open Mon - Thu: 9 - 14 & Fri 9 - 12

Dalvegur 18, 201 Kópavogi (see map)

Web chat

Contact us

Sími +354 444 0900