Skip to main content

Note that if you have already submitted a damage claim to NTI and would like to add more information, you can do so here: Submit additional information

Report damages

Report additional information

If you have suffered damage to property due to a natural disaster, you may be entitled to compensation.

When an insured event has occurred, the insured must immediately notify NTÍ or the insurance company that sold him the insurance. The deadline for reporting damage is one year from the time the insured became aware of the damage, otherwise, he may lose his right to compensation

Underinsured

Buildings, buildings, and movable property, fire-insured by an insurance company with an Icelandic license, are insured against natural disasters.

Other structures that are not fire-secured, are to be insured specifically for natural disasters.

Own risk

Is minimum ...

  • ISK 400,000 per building

  • ISK 200,000 per estate and movable property

Liability events

Damage is compensated by

  • eruption

  • earthquake

  • landslide

  • avalanche

  • water flooding

Examples of non-compensated events

  • Water, ash, and cloudfall flooding

  • Storm damage and damage

  • Heavy snow, when the property is sliced or snapped by snow

When damage has occurred to insured property

It is important to:

  • waiting for repairs

  • preserving damaged items

  • taking photographs

until NTÍ has had an opportunity to assess the damage.

Measures

The owner is responsible for taking reasonable and fair measures to:

  • preventing or limiting further damage

In such cases, it is important that if you can:

  • taking photographs

  • to consult the NTÍ

The NTÍ support center assists in recording a damage report at 575-3300.

Contact us

Telephone: 575 3300

Email: nti@nti.is

Opening hours

Monday - Thursday:
9 to 15

Friday: 9 to 14

Address

Hlíðarsmári 14

201 Kópavogur