We want it to be simple and convenient to get in touch with us. Below you will find the communication channels we offer, so you can choose the one that suits you best.
Whether you have questions, need advice or want more information, we are always ready to help you.
Electronic identification
Electronic identification is used in communications with us to ensure security and protect personal information. It allows us to provide a secure service and verify that information goes to the right person.
To ensure security and protect personal information, you need to identify yourself electronically before submitting a query. This can be done with electronic credentials on your phone or through an authentication app.
You can book a meeting with our specialists in the relevant area if your matter has not been resolved through general advice at TR. The meeting takes place at Hlíðasmári 11 or by telephone. You must state the purpose of your enquiry when booking.
Please note that help with preparing income plans is not covered by Noona appointments. For assistance with this, you can visit our service centre or TR's agents at the District Commissioners' offices.
Noona appointments with case managers in the Disability Division
When you apply for a disability pension, you are assigned a case manager who will support you throughout the application process. You can book an appointment with your case manager through Noona.
Email addresses for individual departments within the Social Insurance Administration
You can contact us if your enquiry is about estate of the deceased:
To protect your personal data, you need to authenticate yourself electronically. After sending your enquiry, you will receive an automated email with a link where you can authenticate yourself using electronic ID on your phone or via an authentication app. Once you have authenticated yourself, we will reply to your enquiry by email.
You can contact us if your enquiry is about old-age pension:
To protect your personal data, you need to authenticate yourself electronically. After sending your enquiry, you will receive an automated email with a link where you can authenticate yourself using electronic ID on your phone or via an authentication app. Once you have authenticated yourself, we will reply to your enquiry by email.
You can contact us if your enquiry is about Medical- and rehabilitation allowance:
To protect your personal data, you need to authenticate yourself electronically. After sending your enquiry, you will receive an automated email with a link where you can authenticate yourself using electronic ID on your phone or via an authentication app. Once you have authenticated yourself, we will reply to your enquiry by email.
You can contact us if your enquiry is about children and young people:
To protect your personal data, you need to authenticate yourself electronically. After sending your enquiry, you will receive an automated email with a link where you can authenticate yourself using electronic ID on your phone or via an authentication app. Once you have authenticated yourself, we will reply to your enquiry by email.
You can contact us if your enquiry is about debt collection:
To protect your personal data, you need to authenticate yourself electronically. After sending your enquiry, you will receive an automated email with a link where you can authenticate yourself using electronic ID on your phone or via an authentication app. Once you have authenticated yourself, we will reply to your enquiry by email.
You can contact us if your enquiry regards legal matters :
To protect your personal data, you need to authenticate yourself electronically. After sending your enquiry, you will receive an automated email with a link where you can authenticate yourself using electronic ID on your phone or via an authentication app. Once you have authenticated yourself, we will reply to your enquiry by email.
You can contact us if your enquiry is about disability pension:
To protect your personal data, you need to authenticate yourself electronically. After sending your enquiry, you will receive an automated email with a link where you can authenticate yourself using electronic ID on your phone or via an authentication app. Once you have authenticated yourself, we will reply to your enquiry by email.
You can contact us if your enquiry is about communications or media:
To protect your personal data, you need to authenticate yourself electronically. After sending your enquiry, you will receive an automated email with a link where you can authenticate yourself using electronic ID on your phone or via an authentication app. Once you have authenticated yourself, we will reply to your enquiry by email.
You can contact us if your enquiry is about client ombudsman:
To protect your personal data, you need to authenticate yourself electronically. After sending your enquiry, you will receive an automated email with a link where you can authenticate yourself using electronic ID on your phone or via an authentication app. Once you have authenticated yourself, we will reply to your enquiry by email.
You can contact us if your enquiry is about settlement:
To protect your personal data, you need to authenticate yourself electronically. After sending your enquiry, you will receive an automated email with a link where you can authenticate yourself using electronic ID on your phone or via an authentication app. Once you have authenticated yourself, we will reply to your enquiry by email.
