Iceland Revenue and Customs is committed to promoting equality and equal opportunities across all its activities, in line with Icelandic legislation on gender equality and has an equality policy in place. The policy applies to all employees and focuses on ensuring balanced gender representation, equal pay for equal work, and fair opportunities for recruitment, career development, and training.

The Directorate emphasizes an inclusive workplace where diversity is valued, work–life balance is supported, and all forms of harassment, bullying, and violence are not tolerated. Clear responsibilities, regular data collection, and ongoing review ensure that progress is measured and continuous improvements are made.