For families

Life has its big moments, one of them being when we start a family. It is a time when we all need public services. Registering partnerships, getting married, having babies, kindergartens, primary schools, etc. – all of it has its place within the government and as members of society we must be able to navigate and communicate with the relevant institutions and agencies.

In the coming years all government agencies and the digital services they provide will change, making the services available to you in a simple and efficient manner on Island.is. Some services are already available but others still require you to print out forms and drive between offices to deliver them. We intend to change that.

We will provide expecting parents with to-the-point information regarding rights and services during pregnancy and after birth. It’s an exciting time and none of us are especially interested in spending precious time searching and surfing between different websites to figure out what we have to do when the baby is born. There’s no need for that as Island.is will tell you about well-child care, the next doctor’s appointment, and remind you when important things like name giving are due.

And as the small – or big – family evolves/develops/moves on, Island.is will be the only stop when the family needs government services, such as assistance from specialists, passport renewals, registering for schools and when the parents start planning their retirement.

Island.is will provide you with the information you need when you need it.

For individuals

It is testing to search through many different information sites, applications, and forms back and forth between institutions, for example for the sole purpose of handing in a diploma. We do not call that digital services.

What we call outstanding digital services is when we enable you to do all the easy things on Island.is, i.e. when you get a notification in the app that your passport is due for a renewal or that you have a doctor’s appointment at 9.40am tomorrow. That is exactly what we plan to do in the coming years.

On Island.is you should be able to update your own data, and you should also be able to fetch data and documents you need because sometimes you just have to get a criminal record to attach to a job application. Well, you can get the criminal record on Island.is already, but you might have to get information regarding real estate, vehicles, rights, education, your balance with the government or any other certificates.

Island.is will make all of it easier: the information search, the applications and the issue of moving documents between government agencies. You will be able to contact a service representative that will guide you to what you need to get things done in just a few minutes. It doesn’t matter who you are, everyone should be able to use the Island.is solutions, including the elderly, the disabled, and anyone that has, for some reason, trouble with using digital services. We aim to make Island.is a website accessible to all.

When that’s done, you will certainly spend less time on paperwork. Regarding the time you save, you can use that however you please.

For government agencies

The digital development of Island.is is certainly to the advantage of the people of Iceland, but it also offers government agencies the opportunity to improve their services in the long run. 

The changes our teams at Island.is are working on, are all aimed at assisting government agencies in developing their digital infrastructure. Every single agency will be able to use Island.is to improve and further their services, including accessibility and user-friendliness – not just for service recipients but also for service providers.

Government agencies should be able to trust that their services are accessible, safe and fast, their data secure, and application processes and communications clear and simple. Government agencies should always have access to the latest updates of reliable solutions in constant development. This will lower cost and increase efficiency.

After all, it is faster to send files electronically to the user’s account than printing them out, put them in an envelope and send between regions.

For companies

Running a company is far from simple when it comes to applications, forms, fees, taxes, and anything else that has to be delivered to different government agencies. For starters, you have to start the company, register it, and apply for whatever permit you need to operate. After that, taxes, statements, wages, and other staff related payments.

At Island.is, we will see big changes as we keep adding and improving our services for companies – collecting all government services in one place with one login for the company. It will become easier to get information regarding the company’s balance with the government, return taxes, and find laws and regulations regarding businesses in Iceland.

We also intend to add even more information and consultation regarding government services, e.g. startups will at one point be able to find information regarding government grants in one place – and faster and more efficient services will of course benefit all Icelandic businesses.

In short, Island.is will be the only hub for taking care of business.