Dentists in Iceland send an electronic bill to the Iceland Health, which pays the dentist directly the amount of the payment participation. The dentist then charges the customer for the difference. The payment participation of the Iceland Health is therefore a reduction in your bill, not a refund.

If you are seeking dental treatment abroad (within the EEA, the UK or Switzerland), you will pay for the treatment and send an application and documentation to the Iceland Health, see further here.