Skip to main content
Data Protection Authority Frontpage
Data Protection Authority Frontpage

Data Protection Authority

Procedure Time

The Data Protection Authority supervises the processing of personal data subject to data protection legislation and a wide range of parties, such as individuals, companies, institutions and ministries, can contact the Authority directly.

Submissions can be in the form of inquiries, complaints, requests for opinions, requests for comment and more. All cases are diverted to the appropriate channels and the parties are notified, as appropriate, when cases are being processed.

Cases are prioritised by importance, with the target being that 80% of cases will be completed within the timetable.

The processing time may be extended beyond the schedule if the matter is very complex or extensive. Cases with higher priority can be processed in shorter time.

Cases involving cross-border processing of personal data may have longer processing times, but in such cases, the parties are specifically informed.

Estimated processing time by case type

Case type

Expected processing time

Tip

Within a month

Opinion request

Within six months

Request for a meeting

Within a month

Request for representation

Within a month

Follow-up issues

Within four months

Initiatives

Within six months

Inquiry

Within 20 days

Prior consultation

The statutory period is eight weeks (+ six weeks depending on the complexity of the processing). The period begins to run when all data has been received.

Complaint

Within 18 months

Notification of a security breach

Within ten weeks

Application for authorisation

Within three months

Audit

Paper audits: Within eight weeks. Audits with field inspection and involvement of an expert: Within five months.

Request for reopening

Within four months

Data Protection Authority

Contact us

postur@personuvernd.is

Telephone: 510 9600

Opening hours

Weekdays from 9 to 12 and 1 to 3 pm

Lawyers' phone hours are every Thursday from 9 am to 12 pm

Address

Laugarvegur 166, 4th. floor

105 Reykjavík, Ísland

National id number: 560800-2820