Ísland.is is a service and information website for the public. Content published on Ísland.is should help people understand their rights and obligations, make decisions, and complete tasks related to public services.

The content policy aims to ensure that everyone who creates and maintains content for Ísland.is works together to deliver the highest possible quality and the best experience for all users. This makes things simpler for users and for the people who provide the services. The policy and its accompanying handbook set out how content for the website is created, published, managed, and maintained. The policy covers not only content in the Ísland.is navigation system and on government agency sites, but also project sites, specialised sites, agency service sites, chatbots, and the environment users see on My Pages and within the Application System.

The Ísland.is content policy is closely tied to other policies on the digital development of public services, including Digital Iceland's accessibility and quality policies and broader public service policies. The content policy evolves continuously, and updates are announced on this site.