Users outside the capital region send assistive devices that are subject to mandatory return to the supplier that sells the device in question, using Flytjandi. In the capital region, users contact the supplier that sells the device in question. A device that fits in a passenger car is delivered to the supplier, while the supplier collects larger devices that do not fit in a passenger car. Information on which assistive devices are subject to mandatory return can be found on Iceland Health's home page.