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Einfaldari þjónusta og styttri bið fyrir notendur

Assistive Devices - Changes to the Service

Questions and answers about how the changes to Iceland Health Assistive Device Services affect the public

The Public

I have an assistive device that I no longer need. What should I do?

Questions and answers about how the changes to Iceland Health Assistive Device Services affect those who use assistive devices

Assistive Device Users

Which assistive devices are reused?

What will change on the 1st of February 2027?

How does assistive device reuse work?

Questions and answers about how the changes to Iceland Health Assistive Device Services affect family members and those who care for assistive device users

Family and carers

Do I need to take any action due to the changes to Assistive Device Services if someone I care for uses a device?

Can I return an assistive device on behalf of another if it is broken?

Can I return an assistive device on behalf of another?

What should I do with the assistive device of a loved one who has died or no longer needs it?

Are previously owned assistive devices as good as new ones?

What should I do with a broken assistive device or a device that is not subject to mandatory return?

How should I return an assistive device I no longer need?

Where should I take a broken assistive device for repair?

Will cost-sharing change for me?

Will I need to return my assistive device?

What will change for me?

Questions and answers about how the changes to Iceland Health Assistive Device Services affect healthcare professionals

Healthcare Professionals

What happens to a broken assistive device?

What should I tell a client who wants to return an assistive device they no longer use?

Will cost-sharing for my clients change?

How will this affect my work?

Which healthcare professionals commonly prescribe assistive devices?

The driving licence system is currently unavailable. This affects digital driving licences. We are working to restore the service

Disruption of service

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I have an assistive device that I no longer need. What should I do?

Healthcare ProfessionalsQuestions and answers about how the changes to Iceland Health Assistive Device Services affect healthcare professionals

Assistive Device UsersQuestions and answers about how the changes to Iceland Health Assistive Device Services affect those who use assistive devices

Family and carersQuestions and answers about how the changes to Iceland Health Assistive Device Services affect family members and those who care for assistive device users

The PublicQuestions and answers about how the changes to Iceland Health Assistive Device Services affect the public

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