Minister of Health Willum Þór Þórsson launched a campaign for more comprehensive services and advice on health related issues in the telephone number 1700 and on Internet chat . The goal of enhancing service is to increase service to the public by means of health-related counselling and to appropriate service.

Nurses and other specially trained staff at the Metropolitan Health Information Centre and Medical Centre answer calls from the public around the clock, resolve problems and indicate where they can get services if necessary. Experience of this service shows that it is possible to resolve an increasingly large part of an issue with mobile solutions, which is a better service for the individual and also reduces the burden on the healthcare system.

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