Complaints regarding welfare
You can appeal administrative decisions connected to social welfare matters to the Welfare Appeals Committee, provided there are legal provisions for such an appeal. Note that the form is currently only available in Icelandic.
The main areas of policy that are under the authority of the committee are:
matters of social security
unemployment insurance and labour market measures
social services and housing (e.g. financial aid and social housing)
child protection issues
matters related to the payment adjustment of the debtor's representative
maternity leave
disability issues
issues of older people
health insurance matters
The appeal period is three months from the date the party was notified of the relevant decision, except in cases involving administrative decisions of the Debtors Ombudsman and the Debtors Managers.
Individuals can submit an appeal to the Committee, but this can also be done in a mandate for others.
Information that must accompany the appeal so that the Committee can consider the case include:
Information about the complainant / complainants.
Information on the complaint, which decision of the administrative authority is being appealed.
Documents showing written decision of the administrative authority, which the parties are unconvinced about and want to appeal.
If the complainant empowers another person, such as a lawyer or a court officer, to take the case in his/her own name, it is necessary to send that empowerment with the complaint.
See Also:
This text was translated from Icelandic using a machine translation. Be advised that content generated by machine translation can be inaccurate or flawed.
Service provider
Welfare Appeals Committee